I understand that you are an Important Person at your institution, whose very nature is based on understanding hierarchy and conforming to it. But you have come to me asking a favor. It may be that, in the past, you have had similar favors granted by my predecessors. But we are in a new era of accreditation standards. So if I send you a very polite request asking for further information on which to base my judgement, and make it clear that I am consulting with other colleagues on your request while performing due diligence to make sure, if we grant that request, our accrediting agency will approve, let me give you a little advice:
Do NOT send a curt response to me that denies me my academic title, let alone my professional one (not that being department chair carries any extra rank at SLAC -- just more work!).
Do NOT spell my name incorrectly.
In short, do NOT write:
[insert grudging response to polite request for more information here]
[replacement of courtesy close with a statement that implies that I owe you your request]
Because seriously. Dude. Your insignia don't outrank my PhD. I don't owe you a thing, and I have every right to review your current connection with my department and see if we should discontinue that.*
Department Chair from whom you are asking a favor.
*I should point out that I will not be making this decision on my own, although that is within my rights. I will be consulting with 4 colleagues who have expertise, and then presenting my advice to my Dean. Because in ADM land, we consult and discuss and work for consensus whenever possible -- especially when there might be conflicts of interest -- and we document.